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SuperSaverMeds.com
Policies / Terms & Conditions
CUSTOMERS ARE REQUIRED TO AGREE TO THE POLICIES BELOW BEFORE BEING ALLOWED TO COMPLETE THE CHECKOUT PROCESS.

Table of Contents

1. 30 DAY GUARANTEE
2. CHARGEBACKS / DISPUTE
3. PRODUCTS / ORDERS
4. SHIPPING
4. CANCELLATIONS
5. RETURNS
6. PRESCRIPTIONS
8. CONTROLLED SUBSTANCES
9. DISCLAIMER
10. PRIVACY POLICY

 

EMAILING US: To make certain that you receive our replies to your email, please add our email address (customerservice@SuperSaverMeds.com) to your list of contacts/address book/safe list. Many Internet providers automatically filter emails and our reply may end up in your SPAM folder or may get deleted. If you do not receive a reply from us by the 4th business day after sending your email, consider emailing us from another email account.

1. 30 DAY GUARANTEE

In the event that you do not receive your order within 30 days of your date of order, you will have the option of getting a reshipment or a refund. If your order was split up, and one or more of the shipments is missing 30 days or more from the date of order, we will reship the missing part(s).

2. CHARGEBACK / DISPUTE POLICY

A chargeback is basically when a customer calls their bank to reverse the charges made with us. Credit cards normally allow 90 days for a customer to file a claim.

We strongly believe in satisfied customers as evidenced by our no hassle 30 Day Guarantee. Chargebacks are bad for both the customer and us, the merchant. Since we are more than happy to issue a refund if something is wrong with your order, there should be no reason for customers to do a chargeback.

Chargebacks result in fines for our bank, and to us. This results in more expensive goods for all customers.


3. PRODUCTS / ORDERS

All orders are filled and shipped within 2 business days from the time you place it. Our offices are closed on Saturday and Sunday.

All the medications sold by SuperSaverMeds.com are manufactured in facilities regularly inspected and approved by the health departments of many countries such as the U.S. FDA, U.K. MCA, W.H.O, Australian TGA, South African SAMMDRA, Hungarian NIP, German PIC, Slovak SI and Brazilian ANVISA.

4. SHIPPING

Orders are shipped in under 2 business days by AIRMAIL, and will be delivered by your local postal service within 7-14 business days (2-3 weeks) from the date of order.

Our standard shipping charges are fixed at an affordable cost of $10 per order regardless of item, weight or quantity.

Whenever dealing with online pharmacies, you should order medicines a month before you will need them to allow for any unexpected delays with the customs or postal service.

Since no other methods of shipment are available at this time, any requests for anything else (e.g. FedEx Next Day Air, UPS 2nd Day, etc.) entered into the "Comments/Instructions" section will lead to an automatic order cancellation and refund being issued to avoid any disputes due to miscommunication.

5. CANCELLATION

Once an order has been placed, it cannot be cancelled as it is sent for processing immediately, and usually ships in 24hrs-48hrs from the date of order.

6. RETURNS

We make every attempt to ship the correct products but in the event you do not receive the correct product(s), you may return them for a full refund, including your shipping cost. Unfortunately, this is the only reason we can accept returns as it is illegal to return pharmacutical products. In the unlikely event of a wrong shipment, please email customerservice@SuperSaverMeds.com with your order number and item wrongly received. An RMA number will be provided if a request is made within 45 days of your date of order.

7. PRESCRIPTIONS

All orders are required to have prescriptions as per local and international laws. If you have a prescription, please scan and email it to us, or fax it to us at +1-440-348-6369. If you do not have a prescription, and in order to make your shopping experience hassle free, our qualified on-staff physician will issue a prescription for each order so we can legally fill and ship your prescription.

Since our physician cannot physically examine the patient, we recommend you seek a physical and medical examination with your local physician or family doctor.

8. CONTROLLED SUBSTANCES

SuperSaverMeds.com does not sell controlled substances and does not sell medications that are classified as controlled substances or narcotics by the IU.S. FDA, U.S. DEA.

9. DISCLAIMER / LAWS

It is not the customer's responsibility to uphold current
laws, rules, or regulations; that is the responsibility of our
company.


The content of this web site including all text and graphics is provided for informational purposes only and is not a substitute for professional medical advice. This information is not intended nor should it be used to diagnose or treat any medical condition or health problem. Neither the products nor any information appearing on this web site is intended to assist or encourage site visitors to diagnose their own medical conditions or the medical conditions of others. Your health is very important, and you should always consult your health care provider whenever you have questions or concerns about your health. This web site offers no diagnoses or endorsements. The products and information presented on this web site are provided "as is," with no warranty. SuperSaverMeds.com is not liable for any damages arising from the use of the products or information appearing on this web site, regardless of whether the damages are incidental, indirect, direct, or consequential. Any and all policies, prices, and items on this web site are subject to change without notice.

10. PRIVACY POLICY / CONFIDENTIALITY

We are firmly commited to ensuring the privacy of our customers and visitors to our site.

Information We Receive From You

Our website collects details of your ISP connection, IP address and country of connection. This information is used to help us maintain technical aspects of the website. To process your order, we require your name, phone number, e-mail address, billing and shipping information. In addition to this, you maybe required to share medical information with us in order to assess your order.

This information is gathered only for the purpose of processing your order. You will be able to return to our site at any time, log in with the username and password you chose when you signed up, and view the current order status. In case of any problems with the information you submitted or relating to your order, we will try to contact you in the first instance by e-mail and only if that fails will we try to contact you by telephone. We do send newsletters, coupons and special offers via email, if and only if you asked to receive them while placing your order.

Sharing of Information

We will never sell or exchange your personal information to any one else. Only staff that need to see your information will see it.

In the event of nonpayment, fraud or attempted fraud, we will pass all collected information including but not limited to your IP address, ISP connection, name, address, telephone number and credit card number to local law enforcement agencies, the FBIs Cyber Crime reporting system, the card issuing bank, a credit bureau and a central database of delinquent customers which is shared by thousands of online pharmacies.

Cookies

Your browser offers so-called cookies which, if you allow their use, store small amounts of data on your computer when you visit a web site. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies are used to keep track of items in your shopping cart for example. You have the ability to accept or decline cookies by modifying your browser. Our web site is viewable even if you disable the cookie function on your browser, however, you may not be able to add items to your shopping cart if you do.

 

COPYRIGHT INFORMATION

 


Customer Service: customerservice@supersavermeds.com