SuperSaverMeds.com
Policies / Terms & Conditions
CUSTOMERS
ARE REQUIRED TO AGREE TO THE POLICIES BELOW BEFORE BEING ALLOWED TO
COMPLETE THE CHECKOUT PROCESS.
Table of Contents
1. 30 DAY GUARANTEE
2. CHARGEBACKS / DISPUTE
3. PRODUCTS / ORDERS
4. SHIPPING
4. CANCELLATIONS
5. RETURNS
6. PRESCRIPTIONS
8. CONTROLLED SUBSTANCES
9. DISCLAIMER
10. PRIVACY POLICY
EMAILING
US: To make certain that you receive
our replies to your email, please add our email address (customerservice@SuperSaverMeds.com)
to your list of contacts/address book/safe list. Many Internet providers
automatically filter emails and our reply may end up in your SPAM folder
or may get deleted. If you do not receive
a reply from us by the 4th business day after sending your email, consider
emailing us from another email account.
1. 30 DAY GUARANTEE
In
the event that you do not receive your order within 30 days of your
date of order, you will have the option of getting a reshipment or a
refund. If your order was split up, and one or more of the shipments
is missing 30 days or more from the date of order, we will reship the
missing part(s).
2.
CHARGEBACK / DISPUTE POLICY
A
chargeback is basically when a customer calls their bank to reverse
the charges made with us. Credit cards normally allow 90 days for a
customer to file a claim.
We strongly believe in satisfied customers as evidenced by our no hassle
30 Day Guarantee. Chargebacks are bad for both the customer and us,
the merchant. Since we are more than happy to issue a refund if something
is wrong with your order, there should be no for customers to do a chargeback.
Chargebacks result in fines for our bank, and to us. This results in
more expensive goods for all customers. If a chargeback is done without
giving us the opportunity to resolve the issue with you or contacting
us first, our bank will submit this information to the Experian credit
agency. This is simply a way to protect against frivilous chargebacks
which cost all customers more money.
3. PRODUCTS / ORDERS
All orders are filled
and shipped within 2 business days from the time you place it. Our offices
are closed on Saturday and Sunday.
All the medications
sold by SuperSaverMeds.com are
manufactured in facilities regularly inspected and approved by the health
departments of many countries such as the U.S. FDA, U.K. MCA,
W.H.O, Australian TGA, South African SAMMDRA, Hungarian NIP, German
PIC, Slovak SI and Brazilian ANVISA.
4.
SHIPPING
Orders are shipped
in under 2 business days by AIRMAIL, and will be delivered
by your local postal service within 7-14 business days (2-3 weeks) from
the date of order.
Our standard shipping
charges are fixed at an affordable cost of $10 per order regardless
of item, weight or quantity.
Whenever dealing
with online pharmacies, you should order medicines a month before
you will need them to allow for any unexpected delays with the customs
or postal service.
Since no other methods of shipment are available at this time, any requests
for anything else (e.g. FedEx Next Day Air, UPS 2nd Day, etc.) entered
into the "Comments/Instructions" section will lead to an automatic
order cancellation and refund being issued to avoid any disputes due
to miscommunication.
5.
CANCELLATION
Once an order has
been placed, it cannot be cancelled as it is sent for processing immediately,
and usually ships in 24hrs-48hrs from the date of order.
6.
RETURNS
We make every attempt
to ship the correct products but in the event you do not receive the
correct product(s), you may return them for a full refund, including
your shipping cost. Unfortunately, this is the only reason we can accept
returns as it is illegal to return pharmacutical products. In the unlikely
event of a wrong shipment, please email customerservice@SuperSaverMeds.com
with your order number and item wrongly received. An RMA number will
be provided if a request is made within 45 days of your date of order.
7.
PRESCRIPTIONS
All orders are required
to have prescriptions as per local and international laws. If you have
a prescription, please scan and email it to us, or fax it to us at +1-440-348-6369.
If you do not have a prescription, and in order to make your shopping
experience hassle free, our qualified on-staff physician will issue
a prescription for each order so we can legally fill and ship your prescription.
Since our physician cannot physically examine the patient,
we recommend you seek a physical and medical examination with your local
physician or family doctor.
8.
CONTROLLED SUBSTANCES
SuperSaverMeds.com
does not sell controlled substances and does not sell medications that
are classified as controlled substances or narcotics by the IU.S. FDA, U.S. DEA.
9.
DISCLAIMER / LAWS
It is not the customer's responsibility to uphold current
laws, rules, or regulations; that is the responsibility of our
company.
The content of this
web site including all text and graphics is provided for informational
purposes only and is not a substitute for professional medical advice.
This information is not intended nor should it be used to diagnose or
treat any medical condition or health problem. Neither the products
nor any information appearing on this web site is intended to assist
or encourage site visitors to diagnose their own medical conditions
or the medical conditions of others. Your health is very important,
and you should always consult your health care provider whenever you
have questions or concerns about your health. This web site offers no
diagnoses or endorsements. The products and information presented on
this web site are provided "as is," with no warranty. SuperSaverMeds.com
is not liable for any damages arising from the use of the products or
information appearing on this web site, regardless of whether the damages
are incidental, indirect, direct, or consequential. Any and all policies,
prices, and items on this web site are subject to change without notice.
10. PRIVACY POLICY / CONFIDENTIALITY
We are firmly commited to ensuring the privacy of our customers and visitors to our site.
Information We Receive From You
Our website collects details of your ISP connection, IP address and country of connection. This information is used to help us maintain technical aspects of the website. To process your order, we require your name, phone number, e-mail address, billing and shipping information. In addition to this, you maybe required to share medical information with us in order to assess your order.
This information is gathered only for the purpose of processing your
order. You will be able to return to our site at any time, log in with
the username and password you chose when you signed up, and view the
current order status. In case of any problems with the information you
submitted or relating to your order, we will try to contact you in the
first instance by e-mail and only if that fails will we try to contact
you by telephone. We do send newsletters, coupons and special offers via email, if and only if you asked to receive them while placing your order.
Sharing of Information
We will never sell or exchange your personal information to any one else. Only staff that need to see your information will see it.
In the event of nonpayment, fraud or attempted fraud, we will pass all collected information including but not limited to your IP address, ISP connection, name, address, telephone number and credit card number to local law enforcement agencies, the FBIs Cyber Crime reporting system, the card issuing bank, a credit bureau and a central database of delinquent customers which is shared by thousands of online pharmacies.
Cookies
Your browser offers so-called cookies which, if you allow their use, store small amounts of data on your computer when you visit a web site. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies are used to keep track of items in your shopping cart for example. You have the ability to accept or decline cookies by modifying your browser. Our web site is viewable even if you disable the cookie function on your browser, however, you may not be able to add items to your shopping cart if you do.
COPYRIGHT
INFORMATION
